Lost Backup Tape Held Ameritrade Client Data
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Leading online discount broker Ameritrade Holding Corp. said Tuesday that it had informed about 200,000 current and former customers that a backup computer tape containing their personal information had been lost.
The Omaha-based company mailed the notices to its clients last week, spokeswoman Donna Kush said.
The company realized the tape was missing in February, when the package it was in was damaged during shipping between vendors, Kush said. Of the four backup tapes in the package, three were found, but the fourth is still missing, she said.
The tape had data from the period 2000 to 2003, she said. The information may have included customers’ Social Security numbers, Kush said.
The tapes were not marked and unless special equipment is used, the compressed data can’t be extracted.
Kush said there had been no reports of any misuse of the information.
“We are very confident that no harm has been done to any clients, to their accounts, to their information,” Kush said.
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